FAQs

Frequently Asked Quesitons

Acceptable forms of identification for entry

Valid U.S. passport or U.S. passport card
Valid foreign government-issued passport (must have photo and date of birth)
Valid foreign government-issued identification card or drivers license (must have photo and date of birth) U.S. military photo ID (active duty or retired military)
Valid U.S. Drivers Licenses or other state photo identification cards issued by a State Department of Motor Vehicles (or equivalent) for the sole purpose of identification (must have photo and date of birth) Valid Canadian Drivers License or Identification Card (must have photo and date of birth

Unacceptable forms of identification for entry

School identification
Expired identifications of any kind Birth Certificate
Social Security Card Voters Card
Photo copies of any identification

Approved Items

Fanny packs, small backpacks & purses
Sealed sunscreen lotion/spray Sealed packs of cigarettes upon entry
Non-professional cameras Action cameras, such as GoPro’s
Small foldable chairs and blankets Earplugs
Flags (no corporate or company branding; no hard poles)
Wheelchair

Prohibited Items

No illegal or illicit substances, drugs, or drug paraphernalia
No weapons or fire-arms of any kind No flammable items or liquids including aerosols and fireworks
No tents or canopies No facial masks
No outside food or beverage including alcohol
No bottles, cans, canteens, flasks, or coolers
No skateboards, scooters, bicycles, or personal motorized vehicles
No pointy umbrellas
No drones or unmanned aerial vehicles
No unauthorized solicitation and materials
No professional cameras, flash cameras or video and audio recording equipment, or camera poles
Additional items may be prohibited at the discretion of law enforcement or security officials

What time does the festival begin and finish?

ri 4/12/24 5pm - 11pm | Sat 4/13/24 12pm - 11pm | Sun 4/14/24 12pm - 9pm

Do you guys accept credit or debit cards at entry?

No, entrance is cash only.

Are children free?

Yes, children under the age of 10 are free as long as they are accompanied by a ticketed adult.

What does the VIP ticket give you?

► Dedicated VIP gate entry ► Access to VIP Village (Backstage Access, Private bar, Private restrooms & Shaded seating) ► Dedicated viewing area close to the main stage ► Two (2) complimentary alcoholic ► Complimentary snacks and soft drinks ► Dallas Reggae Festival T-shirt ► Dallas Reggae Festival VIP Commemorative Lanyard

What happens if it rains the day of the event?

There will be no refunds available. The ticket can be used at the next year’s event.

Is there parking available?

Parking is available around the park in different lots. There is also paid parking

If I’ve purchased my tickets through your website, will I receive them via email?

you will automatically receive a confirmation receipt to your email. Don't forget to keep your tickets handy, either in the Email, Eventbrite app or print them out and bring them with you.

Can I re-enter the festival if I leave?

There is no re-entry to the festival, your ticket is only scannable once per day.

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